Project goal

Expand the family of PC Financial banking apps with a wearable app for the Apple Watch.

Story

PC Financial has asked Solvers to envision new and more personal banking experiences, possible only with the Apple Watch. Expanding PC Financial's cross-platform bank applications: from desktop, tablet to phone, and now, the watch. Solvers have helped PC Financial to define, design, and develop the brand new PC Financial Watch app that will soon hit the AppStore.

Designing with small screens in mind and limited input methods is a great challenge. We've targeted a wide range of customers of all ages, from fitness enthusiasts to business people, and conducted in-depth research on all aspects of wearable technology's current state in everyday life. The new PC Financial Apple Watch app has eventually become a proactive and complete experience. Not only it expands the iOS and desktop apps, but it also stands pretty well on its own. Receive personalized notifications, check your financial information in complications, send and receive money on the go and make contactless payments — all without the need to carry or to take out your phone. Tap or ask Siri to review transactions, insights, and much more — all conveniently laid out in a small screen of an Apple Watch.

Your watch face tells more than time

PC Financial app is fully integrated with Apple Watch Complications —check your Credit Card balance, earned points, or your monthly spending graphs.

The freedom of cellular

PC financial can work as a complementary app to your phone app. But it can also stand on its own. PC Customers can now leave their phones behind and still stay connected with their bank.

Safe and sound

To have all the private information on watch possible, we fully packed the PC app with security. Industry-leading two form factor authentication combines passcode, SMS verification, together with smart wrist detection.

Uniquely personalized

Check your bank accounts, insights, send money, manage your cards or find the closest ATMs. Simply scroll with a finger or digital crown.

The app approaches you when you actually need it

The proactive approach lets users receive smart notifications at the right time and moment. See your latest transactions or even do a split bill, right from the notification center.

Always insightful

Be aware of your insights, even on the go. We have selected core insights elements and brought them to the watch in easy to read form.

"Hey Siri, send money to Ben with PC financial App"

The app is fully integrated with Siri, just raise your wrist and ask: "Hey Siri, send money to Ben with PC financial App".

Design Partner
Valeri Torf
Strategy Partner
Kirk Donohoe
Technical Director
Eamon Doyle
Program Manager
Guy Matorin
UI Design Lead
Stefan Hiienurm
Research
Henrique Salvador
UI Designer
Michal Škvarenina
Designer
Ana Sampaio
Mobile Developer
Aram Miquel

In-depth research of best practices and worst practices on watchOS.

Persona definition and countless interviews and surveys — we are getting to the very depth of the problem.

Mocking up many ideas, emerging & diverging our thinking, and starting to refine the best ideas.

Interactive prototyping show-time! We finally get the thing in people's hands.

Testing with real humans, listening, iterating, and enjoying positive (and negative 🙈) feedback.

“I felt I was in control of when the money was gonna be sent or not. Even though I did not know what was happening [on “add a message” screen”], I didn’t think that the money had been sent, so that part is good, confirmation step is pretty good.”

User testing participant

“Back” navigation on Insights Details performed well and is validated as the more appropriate solution.

User testing participant

“It is very straightforward to find the stuff I would like to see. In a quick way, I could find pretty much everything.”

User testing participant

“Here. Cool. I can see avg. per day, max per day... Oh, nice [looking at Popular Merchants].”

User testing participant

“Cards... Credit card, freeze card. Oh, nice! That was quick. Yeah it seems pretty easy.”

User testing participant

Getting ready for production — wrapping up human interface guidelines, the design system, and the digital style guide.

Design Partner
Valeri Torf
Strategy Partner
Kirk Donohoe
Technical Director
Eamon Doyle
Program Manager
Guy Matorin
UI Design Lead
Stefan Hiienurm
Research
Henrique Salvador
UI Designer
Michal Škvarenina
Designer
Ana Sampaio
Mobile Developer
Aram Miquel

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